Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 15, 2025

Secure Data

Bank-level encryption protects your information

Transparency

Clear information on data usage

Your Rights

Full control over your personal data

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email, phone number, date of birth)
  • Financial information (bank account details, transaction history)
  • Identity verification documents (government-issued ID, proof of address)
  • Device information and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and complete your transactions
  • Verify your identity and prevent fraud
  • Provide customer support and respond to your inquiries
  • Send you important updates about our services
  • Improve our platform and develop new features
  • Comply with legal obligations and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Banking partners and payment processors to complete transactions
  • Service providers who assist in operating our platform
  • Law enforcement or regulatory authorities when required by law
  • Third parties with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Download a copy of your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@sabipays.com

Address: Church Gate Tower Abuja, Nigeria